|Mouse Pads||Counter Mats||Game Mats||Microfiber Cloths|
Why Us? Simple- We save you time, money and make it easy for you!
Custom mats are what we specialize in with over a decade in business, millions of mats made and nearly 20 thousand clients.
✓ FREE Setup • FREE Digital Proof • No Tax (saves you $$$)
✓ Exceptional service and experienced staff from right here in the USA (saves you time)
✓ Take pride in giving you a great customer experience (saves you hassle)
✓ Plus: Printed in the USA
✓ We have high quality full color products and easy pricing (no hidden fees- set up, per color, image restrictions etc)
✓ And work with you to find an option to fit your budget and promotional needs
Start your order process now and see why thousands of clients return to us year after year!
Service rating :This is the second time we have used CustomMousePad.com, excellent turn around and great customer service
Product : Excellent product, we use the pads in office areas and the harsh environment of weldshops, machine shops etc.
Representative was great to interact with. Quick to respond, and very helpful.
Service rating :Punctual and fast with the ordering and delivery processes.
Product : High quality. Really added "pop" to our users' desktops.
Service rating :Goldie was very quick to respond to our requests for information and was a breeze to work with.
Product : Very pleased with the product. The only thing is the smell of them when they arrived... WHEW....
Service rating :I am very pleased with the customer service I receive from Custom Mouse Pad. They are very attentive and quick to provide status updates. I greatly appreciate their e-mail notifications they send informing me when to expect my order.
Product : We have been purchasing mouse pads and drink coasters since 2011 to give-away at our trade shows we attend around the world. Very pleased with quality and price and supporting USA made products.
Service rating :My second order and both times the product has shipped quickly and arrived with the quality product I have come to expect from CustomMousePad.com. Very satisfied and highly recommend.
Product : Great size mousepad for starters. Perfect thickness that feels like quality should. Crisp colors. Very durable.
The wrong quantity was delivered but they fixed the issue right away and the sales rep was on top of it.
Service rating :Everything was handled flawlessly
Product : Good quality pad and image.
Very prompt and helpful. Communicated and provided production sample quickly. When I mentioned that we had a trade show coming up, they expedited the order at no charge. The quality is excellent.
We order mouse pads with calendars on them every year and are never disappointed!!!
Service rating :There was a small issue with our order. Not a big deal since we got the total number of mouse pads that we ordered, just not the correct number of pads for each photo. If we happened to have been looking for a specific photo count, then it would have been a bigger problem.
Product : Nice quality. The images came out pretty sharp for a textured material such as a mouse pad.
Great Product. I recommend!
Awesome and quick! Thank you!
Service rating :The customer service was great! We had some information close to the clipping area, and were alerted to this before printing, so that we could fix it. Thanks for watching out for us!
Product : Product was as expected. The colors were accurate, images were crisp, very well done.
Service rating :They were very great to work with in customizing my order! Very attentive and fast service.
Product : They turned out great and the thinnest fabric one is still heavy and stays down well.
Service rating :Custom mouse pad delivers a quality product at a great price! We are very happy with their service.
Product : Great pads, thin, great mouse tracking, nice rubber bottom will not move on your desk.
Service rating :I really appreciated the help in getting the format and artwork just right on the mouse pads before production. Everyone that assisted me was very helpful.
Product : Exactly as I expected re: quality, size, color, material, etc.
Service rating :It was good
Product : They are good
Service rating :Great job! Very responsive
Product : We are very happy with the product
Service rating :Goldie was very easy to work with and very accommodating while we worked out a new design for our pads this year. We use CustomMousePad.com every year and have no intentions of changing that. Very great company to work with and shipping is super fast once the order is finalized.
Product : Awesome quality pads and excellent grapics
Service rating :Very attentive and nice people!
Product : For the money, this is an excellent product
Service rating :People are very helpful and quality of work is good
Product : Great quality
Service rating :We received wonderful Customer Service from Goldie Powers!
Product : The mousepads are fantastic! We have distributed them throughout our district's computer labs.
Service rating :Goldie was quick to communicate and follow up throughout the order process and beyond. Reordering was so easy.
Product : Love the results! The colours are perfect and the image and text on the cloth are sharp and clear. It is a quality product I am proud to give to clients. And I have been getting great feedback from people who are using it all the time!
These folks really care and help you to get the best results
Service rating :This company has the quality and competitive prices all the big companies have, without making you buy larger, unwanted quantities
Product : Image on file with Custom
Service rating :Great service and great product. The finished printed mouse pad is true to the artwork, both in quality and vibrant color.
Product : Feels a little flimsy, might go with a different thickness next time.
Service rating :The staff at Custom Mouse Pad were wonderful. They replied to emails quickly and they were super informative! Thank you for being so kind and helpful! We will definitely be ordering again in the future!
Product : This mouse pad is great! I ordered white with red and black font. It looks amazing! I am so pleased with how it turned out! I will be recommending your company to everyone I know!
Fast and professional!
Service rating :Design and layout of product was above my expectations. They look great.
Product : They have an odd smell, like dirt, but work very well.
Service rating :I initially ordered 1/8" mouse pads, but when the sample arrived, I decided to change the order to 1/4". They were patient and efficient through the entire ordering process. When the order arrived, it was the wrong width, and they are working quickly to get me the correct width. Great customer service!
Product : Great design, just need to get the thicker mouse pads!
Service rating :Custom Mousepads were very responsive to all of our questions and to getting the project done and to us very quickly.
Product : Really crisp colors, nice mat. very professional
Everything came out fine just like the proof they sent over.
Great design assistance, sales support, shipping, and final product! Thank you!
Service rating :Great service, had my artwork from more than 3 years ago
Product : Everyone loves the pad
Service rating :Designer did a nice job, customer service rep was fast and efficient. Order arrived on time.
Product : The mouse pads looked fine and were of a high quality. But there was a very strong "chemical" odor. It dissipated after a while, but it was unpleasant. Not sure if it was from the imprinting or just the product itself.
Service rating :very good
Product : very good
Service rating :From the first email I received after placing my order to receiving the items, the whole process was flawless. Thank you very much to Ms. Goldie who had her staff stay over just to receive our edited artwork so we did not have to pay for rush processing. Shipping charges were very reasonable. Thank you very much. The mousepads were a hit at the biggest League of Legends tournament in Manila, Philippines where my son's teams were competing.
Product : High quality printing on high quality product. We were looking for a sewn edge for durability but this was not available. When we received our mousepads we knew we did not have to worry about the durability at all. The print was crisp. Thank you very much we are beyond ecstatic! Till next time . . . .
Service rating :They saw that my file didn't have a tight enough dpi right away. That saved me a lot of headache. Thanks!
Product : Exactly what we wanted!
Service rating :Excellent and great service
Product : Good product. All my customers appreciate
Service rating :They were in constant contact with me every step of the way to make sure that I knew what was going on and was satisfied with the product and the process.
Product : They came out exactly as we expected they would. Very pleased!
Service rating :The entire experience, from start to finish, was fantastic! I have no complaints, my staff love them and I can't wait to start giving them out to patients!
Product : The mousepad has a great rubber finish that keeps it in place well, along with a bright surface that displays graphics nicely.
Service rating :Very helpful on both phone and via email.
Product : Very nice quality. Mousepad looks exactly like the artwork sent.
Service rating :Thank you Goldie for your attention to detail and keeping me in the loop at all times! :-)
Product : product was good but it did smell...
Service rating :The customer service I rec'd from Goldie Powers was superb! I had to interact with her quite a bit the day due to the rush order. She provided great customer service. Good customer service is hard to find these days. Goldie rocked it out of the park!
Product : Customer was pleased with the product.
Service rating :Jason was very efficient in answering all questions and explaining the products.
Product : We are actually very happy with the way the actual mousepad looks and feels. The only problem we had was that we could not get the mouse pad glued onto the base. We had the task of applying adhesive ourselves. Had it not been for that we would have been very happy with the total package.
Service rating :I contacted CustomMousePad.com to enquire about their delivery capabilities with them being located in the USA and our company located in the UK. They really went the extra mile to to meet our needs and find an alternate delivery method for our order. I'm really happy with their service and the product is fantastic as well, just what we were after.
Product : The product is fantastic, just what we were after. But again, I wasn't in any doubt about that because of the help in identifying the correct product that was given to us. All I can say is thank, they look great in our new office!
Duckie and the Grackleâs Free Lens Cloths
- A study in giving by a small art gallery & jewelry design studio on the Texas Coast
Duckie and Grackle (Cherie and Glenn McBride) loved selling at their outdoor art festivals but Grackle was nearing 70 and the Gulf Coast weather was playing havoc on Duckieâs beautiful wild bird paintings. They had recently participated in a large festival in Rockport, Texas when a sudden squall from the Gulf of Mexico destroyed 33 neighboring tents, threatening life and limb.
One summer day, 2010, Duckie popped in from painting a bird in her studio and asked, âHey Grackle, would you like to open a downtown art gallery?â The recent weather - heat, dust storms, tornados, Gulf squalls, thunder and rain - prompted Grackle, laying back in a recliner, to bolt forward and say âSure!â in a split second.
Well, luckily Duckie had years of retailing experience in her familyâs large âNowlin Jewelryâ store. It closed in early 2007 because the family was tired and with the changing U.S. business climate, none of the children wanted to continue it. In fact, many U.S.A. independent jewelers were closing due to pressure from giant corporations with ties to overseas manufacturing.
During the first two start-up years 2010 - 2012, the gallery struggled - as Duckie expected - and Grackle held onto his hat. Although it was a nice sidewalk shop with beautiful trees out front, it brought in very little sidewalk traffic. During that two years, the couple kept one eye on the front door and the other eye on the developing business climate and advice of Bernadette Jiwi and Seth Godin.
It quickly unfolded right in front of them:
â¦ The next person to come through the door would probably be a recent purchaser - back for something else.
â¦ The next person responding to an ad would probably be a repeat customer - or their friend.
â¦ The next large purchase would be made by someone who had already made a large purchase.
â¦ The next new purchaser would have been recommended by another customer.
And most importantly for the business â¦
â¦ Most of the purchasers would be recipients of some sort of âgivingâ from the gallery - for example, an emailed âTiny Bird Songsâ poem, story-telling, a birthday greeting, notecards, drinks and chatter in the gallery, an entertaining event in the gallery or even a lunch at the Grape Taste Restaurant next door.
This kind of marketing proved magic â¦ and simple!
They quit expensive advertising and began spending those funds on their Customers! Cards, letters, email and local newspaper ads were directed to the people they knew and loved - with no attempt to âfind new customers.â
In 2012, the little business began pulling out of the âDipâ and began searching for more ways to give to the customers. Finally, they tried lens cleaning cloths from custommousepad.com in Fairbanks, Alaska - with images of Duckieâs wild birds. Jackpot!! The gallery buzzed as sales doubled in 2013.
But, in 2014, sales slacked a bit - rather than continuing to climb. They analyzed and analyzed. Events had gotten too exciting and they were losing their way. Then they found an artifact - an email written by Grackle to a friend in early 2013 that brought them back to reality:
âYESTERDAY, I GAVE A $5.00 GALLERY BOOK AND $4.50 WORTH OF LENS CLEANERS TO A MOTHER AND HER CHILD. THEY IMMEDIATELY PULLED OUT $100.00 IN BILLS AND BOUGHT A DOMINIQUE PAINTING. WE DO THIS MOST EVERY DAY IN THE NAME OF MARKETING. DON'T MIND SPENDING 10 PERCENT ON MARKETING IF THAT'S WHAT IT NEEDS ... ESPECIALLY IN JANUARY!!!â AND IT GOES WAY BEYOND THIS - WE LIKE TO GIVE. WHY ARE WE REALLY HERE?â
Finally, it was clear. They had quit giving lens cloths at the beginning of 2014. How silly!!
Recently, they began giving the cloths again - with a stunning new wild bird scene by Duckie. Overnight, sales jumped through the roof.
Itâs going to be a record year folks! Think that this is superstition? Go against giving to your Customer, IF YOU DARE!
Written by the Grackle, 2015
On May 8, 2015, at 2:26 PM, Bernadette Jiwa
Thanks for reaching out Glenn and for your kind words.
I'd love to know more about the lens cloth story!
Would you mind sharing?
On 8 May 2015 at 23:13, Glenn McBride
We love your blog and your own brand of responsiveness!
A bright spot that lands south of Houston on most mornings.
We were surprised by our doubling of gallery sales during 2013. After much analysis and thought, we have pinned the main cause to a couple of hundred lens cleaning cloths that we gave freely to customers. They were absolutely delighted. Guess what we're doing again this year!!!
Grackle - before work at the gallery
On May 7, 2015, at 6:05 PM, The Story of Telling
The latest from The Story of Telling
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The Story of Telling
The Gap Between Saying And Doing
You will have seen this image of a goldfish making a courageous leap from his bowl on countless websites. Itâs meant to convey a message about a company thatâs not afraid to challenge the status quo, of course itâs now so ubiquitous, it does exactly the opposite.
Nobody in the marketing department got fired for using the leaping fish, and nobody who encountered it cared.
Our stories live in the gap between what we say and what we do.
The best brand stories by their very nature stand out because they feel new, and fresh, and true.
If you want something safe go with the fish.
If you want something meaningful go with true.
Image by McBeth.
The Best Brand Stories Are True
The Magic Of Making It Up As You Go Along
The Trouble With Marketing And The Opportunity For Theâ¦
How To Communicate Your Difference
The Misleading Advantage
The Gap Between Saying And Doing | From The Story of Telling
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- Duckie and the Grackle -
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Duckie and the Grackle - Art Gallery and Fine Jewelry Studio
145 Oyster Creek Drive STE 9
Lake Jackson, TX 77566
Gallery: 979 236-8153
Home: 979 297-8708
Service rating :The art department did an excellent job of preparing and correcting some things that I did wrong. The communication was responsive and prompt. I received my order right on time!
Product : I've been very happy with the quality of the counter mat. We needed an undersized game play mat and this was perfect. Thanks!
Service rating :I have to say, the service I received was top notch! Every step of the way, they kept me informed and in a very timely manner. There are "People" there, and they care!
Product : Product was what I expected. Good quality and the proof sheets they sent before completing the order ensured that I received the correct crop.
Service rating :I was notified and kept in the loop for the most part. Did have to follow-up on the day my project was to ship.Overall good experience.
Product : The product was what I ordered. The print job was very nicely done on 98% of them.
2% were alittle washed-out/lightly printed.
Overall good experience.
Service rating :I wish yall did all merchandise. Every other company I work with always misses a step and that has never happened with yall! Keep it up!
Product : Awesome
Service rating :Everything we expected. Pads were just as advertised.
Product : Very colorful and well received
Just wish they were faster in starting the order. I do not understand the delay.
Product is excellent
Service rating :The team at CustomMousePads was AWESOME! I needed custom mousepads on short notice. They jumped right in and provided excellent advice, wonderful service, and a great finished product all in a Rush Order. I will use these guys again.
Product : This mousepad performs well. It's not too thick and is great for travel or desk.
Goldie Powers provides great service for the customers
Service rating :I have ordered from CustomMousePads.com twice - both times, the reps have made it easy and quick. Goldie & Michelle are so nice, and fast with replies.
Product : It's exactly what we wanted - plus the cost was less than anywhere else I could find.
Service rating :Service is excellent. Placing the order is easy, approving the design is fast and the product arrives within an acceptable time frame.
Product : Purchased the fabric rubber backed #CMP SR1-1 with 3-color custom logo. We have ordered these three times (100 per). Although the rubber backing does not smell good when you first open the box, the smell dissipates quickly. They hold together very well in our rather dirty manufacturing shop where there are over 160 PC's. Have had visitors "borrow" them for souvenirs after visiting - which is both a positive and negative...
Service rating :We placed the same order several years ago. The past order was still on file, and the reorder was effortless. Same good quality, reasonable prices, and excellent, personable customer service. Quick turnaround. Highly recommend this company.
Product : We placed the same order several years ago. The past order was still on file, and the reorder was effortless. Same good quality, reasonable prices, and excellent, personable customer service. Quick turnaround. Highly recommend this company.
Service rating :very efficient
Product : We are very pleased with the quality of the cloth along with the rich colors of our artwork.
Service rating :CMP quite honestly is in the top 3 vendors I have used. Would love to work with them more than I do. Customer service and quality are top notch, wish more companies were like them.
Product : Looks excellent, time will tell on longevity.