|Custom printed mats are what we specialize in. Mats big or small we have the experience and expertise to get the job done right. Corporate events, advertising, tournaments, promotional gifts… we handle orders of all sizes for business of all sizes. Our customer satisfaction rating reflects that we are committed to giving you the service, quality, and value you deserve. Contact us today to start your order!|
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|Every customer experience you have with us should be full of exceptional service worth writing about. We aim for this mark and, according to our customers in reviews collected by a third party verifier, we meet it with flying colors.||We believe business should offer a fair price and have made competitive pricing a priority. If you do happen to find a better price, show us your best price and give us a chance to meet it or beat it!|
|Quality you can trust time after time. From the print to the completed mat as a manufacturer we use only quality products. In fact in independent reviews our customers gave our products 5 star quality reviews.||Why it works: We save you time, money and hassel and take care of you the right way from the start.|
✓ FREE Setup • FREE Digital Proof • No Tax (saves you $$$)
✓ Exceptional service and experienced staff from right here in the USA (saves you time)
✓ Take pride in giving you a great customer experience (saves you hassle)
✓ Plus: Printed in the USA
✓ We have high quality full color products and easy pricing (no hidden fees- set up, per color, image restrictions etc)
✓ And work with you to find an option to fit your budget and promotional needs
Start your order process now and see why thousands of clients return to us year after year!
Service rating : The folks at Custom Mouse pads were easy to deal with and were there by phone and email to answer my questions in a timely manner. the mousepads cams in in a reasonable amount of time and the quality was better than i expected at the price point. I would use them again. thanks!
Product : The folks at Custom Mouse pads were easy to deal with and were there by phone and email to answer my questions in a timely manner. the mousepads cams in in a reasonable amount of time and the quality was better than i expected at the price point. I would use them again. thanks!
Service rating : We designed the mouse pads and sent to custom mouse pads for printing. The mouse pads look good and definitely meet our expectations!
Product : We designed the mouse pads and sent to custom mouse pads for printing. The mouse pads look good and definitely meet our expectations!
Service rating : This was my first time ordering for my company give away and I am very please. Fast deliver and amazing quality. Thank you
Product : Amazing quality and fast deliver.
Beautiful mousepads Quality product Great price Great Service Speedy response time. Thanks!!!
ordering was easy, i had the opportunity to proof a preview copy. order shipped on time and customer service was very good. product arrived looking great!
The product was exactly what I wanted. The colts and artwork looked amazing! They were purchased as gifts for members of our social committee at work (an elementary school) and I know everyone will love this practical yet inexpensive gift!
Printing quality is nice and delivered quick.
but, gasoline smells from pads.
Our sales person was very helpful and made the ordering process a breeze. We have great service from start to finish.
Service rating : Didn't need any personalized customer service, website was clear and easy to use.
Product : Great quality mousepad, consistent color and printing.
Service rating : CustomMousePads.com has excellent communication, easy to deal with, and the order is perfect. I've ordered from them twice, and both experiences were the same, beyond excellent! I'm not a huge company who orders thousands of mouse pads every week, but was certainly treated as if I were.
Product : I've already purchased them in the past, my customers love them. They are the one of the best mouse pads I've ever used, and keep plenty of them on hand in my shop at all times for give-aways for my customers, and I also use them in my shop for my own computers as well.
Easy transition. Everything came out great
Service rating : Easy. Fast. Dependable.
Product : Fast. Easy. Dependable. Thanks.
Service rating : Quick email response, great customer service, fast shipping.
Product : Great quality. Bright, clear graphics.
Poor graphic design. I did my own design.
Service rating : Excellent communication and the product is first rate. We've had a great relationship with CMP. I won't go anywhere else for a product like this.
Product : The product is great and exactly what we needed to promote the company.
Service rating : Everything was outstanding - the people I worked with (Goldie), the end-product, and the timeliness (we DID receive everything on time). There were a couple communication details - it was difficult to get through to the company (I understand there were some either phone or email issues with them for a short time) and I never received an email that my product had actually shipped. But for those couple things, I loved working with the company. 4.8 if I could give them that!
Product : Exactly what I was looking for - the quality of the cloth is great, the imprint looks wonderful, you had the exact colors I needed, and the individual packets made putting them into everyone's swag bag easy!
Service rating : Easy to place order and send artwork. Quick turnaround for delivery.
Product : Items were produced exactly as anticipated. Great quality.
Service rating : I was always contacted in a short amount of time.
Product : They looked amazing! But they smelled terrible! It's been more than a couple of weeks and I am still airing them out. Very Very bad...
Service rating : Communication, Product and service were all exceptional! Thank you
Product : Brilliant product for the price point - printing was clear - no ink bleed - sturdy and sharp looking!
Service rating : Very easy to work with.
Product : Any requested changes are quickly made and shown to us. Orders are quickly handled and delivered.
Custom Mouse Pad came through with my expedited delivery request. The custom counter mats came a day early and were perfect.
Service rating : The representative that I worked with was dependable and pleasant to work with via email and phone communications.
Product : The product is what I expected.
I've used CustomMousePad.com for the past several years and they never disappoint. An A class company with A class products. Absolutely the best.
Quick, efficient, price was right and order was correct. No hassles.
Service rating : I was very pleased with the quality of the printing. The images we chose came out very crisp and with good amounts of detail.
Product : Quality and materials were good. I don't know what a great mouse pad is but these were exactly as described and we were very pleased with the detail in the print
Great customer service, great quality, good price. I would highly recommend them to anyone. In fact , I have.
Great service, product was perfect.
Service rating : Very helpful and easy to work with! Goldie was a pleasure to work with and we will defiantly use your company in the future for any counter top display needs. Thank you!!!
Product : The product has excellent quality and durability. The plus here is for the team at CustomMousePad.com, they are an excellent group to work with.
Service rating : This company was excellent to work with and make tweaks and changes to the design. It came out beautifully and they look great. They did a great job.
Product : I love the mouse pads and the design came out beautifully. The web site was easy to use to make the design.
Service rating : Outstanding customer service and quick turn around time. I would definitely order again!
Product : Great quality! We have received many compliments!
Service rating : The mouse pads looking GREAT! We submitted our logo, approved the file, and we had them in a short period of time. Easy to work with.
Product : Look GREAT!, Easy to submit logo, great customer service and quick shipping.
Very Responsive to emails. Got us samples promptly. High quality product with vibrant colors. Reasonable pricing. Overall very satisfied!
Service rating : Just as satisfied with our repeat order as our first.
Great CS and a great product. We'll be back.
Product : An excellent product! We were pleased in every way, just be sure to let them air out for a few days to alleviate some of the adhesive/rubber smell (we'll trade slight odor for no-foam any day).
Service rating : Always good doing business with them. Mats were fabricated and delivered quickly, as usual.
Product : Sleek and well made. Yu Gi Oh mats had great coloration
Service rating : Good product at a good price, with friendly and helpful reps to make sure we got exactly what we we wanted.
Product : Good product at a good price, with friendly and helpful service.
great quality, affordable prices and product arrived on time.
Service rating : They quality of their product is very good. The turn around time was pretty fast...and we have been completely satisfied.
Product : Simple process to get the product ordered...very good customer service.
Great product, Great Service!
Service rating : When we needed mouse pads with our school logo in time for the start of the new academic year, CustomMousePads came through for us. Goldie in customer service guided us as to which style would be the best for us (i.e. which was the most "kid proof" and within our budget), and she pushed our rush order to the front of the line to ensure it would arrive in time. Her communication skills were excellent and gave us complete confidence throughout the process. We couldn't be happier with our new mouse pads, and we have since recommended CustomMousePads to others.
Product : We needed thin mouse pads to tuck under our keyboards, and yet durable enough to withstand heavy use by students. Our mouse pads easily satisfy both requirements.
Goldie always handles everything perfectly
Service rating : Excellent quality and timely delivery. Wonderful experience from beginning to end.
Product : Product as advertised - durable and professional
We place an order for calendar mouse pads every year with Custom Mousepads . They never disappoint. The sales representatives are very helpful from the design creation all the way through to making sure we received our order. Great company to work with!!!
Very helpful, continued working on the order until I was 100% satisfied!
Always responsive and instructive
Service rating : Goldie was very helpful in facilitating our order and ensuring that it arrived on time to us on a very quick turnaround.
Product : The edges on some of the pads were a little frayed.
Order was finished in a very short time as I was on a very tight timeline, they made it a rush order and shipped it out very quickly, It arrived before the predicted time and the product was high quality and turned out great.
Service rating : Quick and accurate. I knew what my order status was and it arrived as promised
Product : I thought the mouse pads looked great! The quality of the printing is clear and was accurate to the design submitted. The only issue I have is that on several of our desks the mouse pads slide easily under the mouse while using the mouse. Which in turn make for very non-accurate mousing, thus rendering the mouse pad useless. While on other desks (that have glossy slick surfaces clean of any type of dust, they adhere fine. Close, but not excellent yet.
Service rating : Easy to use, good product, delivered when said. Easily communicated with them via email. Great!
Product : Perfect for the custom mouse pads we send out with our products. Exactly what I was looking for.
Service rating : Very happy with service and product.
Product : Received the product as promised. Looks good. Reasonable price.
It is always a pleasure doing business with CustomMousePad! Goldie is the best!
Service rating : Great Product, Very happy with results. Excellent Communication and Service. Print quality wazs excellent, as was the price.
Product : Very Satisfied, will be ordering some more most likely
Service rating : Although my current order was to ship on August 16th, Goldie emailed me of a production problem and I hope they will be able to ship soon.
I have had very good communications contact with Goldie and she has always followed up with information needed.
Product : Very good quality of printing my chess boards.
Service rating : Great product at a great price.
Product : Image quality is great. I suspect they will use our mouse pads to send out as samples.
Service rating : Customer service was great, order was processed in a timely matter, communication of status was great, proof was sent on a timely matter and status communication of our order was great.
Product : Received our order in time for our event and material and color were great. I will highly recommend this site.
CustomMousePad.com is a great company to work with! Very quick and responsive to requests, super fast turnaround time from design to print to being shipped! I will definitely use them again!
Service rating : their service is incredible. i've worked mainly with Goldie Powers and she's been just amazing. i've done some business with other playmat makers and NONE of them compare. I can't rave loudly enough about her.
Product : The amazing work done by the production staff is second to none.
Custom mouse pad was awesome. Great product and the customer service was amazing. I had several issues with the quality of my pictures sent but Goldie Powers helped me with everything and even had the art department help correct my design. She followed through with everything and was very thorough with her updates.
Service rating : I love how the mousepads turned out! They look great in my classroom. I'm so glad they talked me into doing the image in white on a black background.
Product : The mousepads are just the right size to use in my classroom. I love how they came out.
Service rating : While looking around for a set of mouse pads for our school lab computers, I stumbled upon a few different more well known sites like CustomInk. We sent an email inquiring price, and they while being friendly gave us few options and an outrageous price.
I contacted CustomMousePad and they gave me way more options, and four times cheaper. Our school was so happy with the customer service they gave us and they came very quickly.
Product : The mouse pads look very nice, the entire staff was thrilled with them, and though they were smaller than I expected, they were the exact size to work perfectly!
Service rating : Love this company
Product : Great quality and colors are perfect
Service rating : Several mats were damaged but should have been caught by quality control. No followup call.
Product : A lot of defects in printing.
Everything was good just haven't received the other half of our order.
I've ordered from CustomMousePad.com several times this year and every time they do an excellent job. The products are very good. The price is more than fair. And the service is top-notch! I've worked with Goldie Powers on every project and she is fantastic! I highly recommend them!
Consistent updates on status, greatly appreciated.
Service rating : They went out of their way to get the order done and to me in a rush order
Product : Best mouse pad I ever used
Polite, Prompt & Professional
Everything went smoothly and our products arrived on time. Goldie was very responsive and pleasant to work with.
Service rating : They contacted me to ask if I had a higher resolution version of the image I was getting made into playmats. Honestly, I didn't realize playmats could be printed at such high resolution. So I provided a higher res version. The results are perfect! The image is very sharp.
Product : The image is very sharp and the colors are perfect. The mats are nice and thick (thicker than I expected). Definitely feels like a quality product.
Service rating : Needed a rush order and Custom Mouse Pads delivered! Working from a file I made, they were able to turn my request around and got a large batch of clearly transferred images onto large mouse pads, with no bleed, distortion or color variances. Well done!
Product : Needed a rush order and Custom Mouse Pads delivered! Working from a file I made, they were able to turn my request around and got a large batch of clearly transferred images onto large mouse pads, with no bleed, distortion or color variances. Well done!
Goldie at custom mouse pads is excellent. She patiently took the time to make sure my order was perfect and to my complete satisfaction. I am very satisfied with the product and service from custom mouse pads.
client happy with finished product
From the first call to every experience with Goldie and the staff thing have run exceptionally
Service rating : The whole experience was amazing front to back!
Their amazing service began before an order was even placed when I had concerns over placing an order, sending over artwork, and delivery times. All of my questions were answered promptly with patience and thoroughness. After the order was placed, I received mail alerts concerning the status of my order, art work, and when the order shipped.
A proof was sent to me the same day I placed the order and the team worked diligently tweaking my art just the way I wanted answering my questions along the way until we reached exactly what I wanted. We were even reassured about the quality aspects when there were concerns!
A notice of shipment was sent and my order even shipped EARLY! Yes my order shipped 3 days ahead of the original target ship date. The order was shipped and I received tracking number for my order.
Product : Amazing mousepad! Period!
I, our team, and our customers are thoroughly happy with the product we received. Well made, great print quality, and almost too beautiful to actually write on our notepad mousepad!
The notepad pages are held together by bond on the top and one side which keeps the pages down. Each page is vibrant and a great paper weight. Print quality is great with text, images, and backgrounds printed very clearly! Each mousepad has a non-skid backing to keep it from sliding around on your desk. The finished product matches exactly what I envisioned! We have them not only going on to customer desks, but our also!
Service rating : Pro: Informative on any questions I had
Friendly people to work with
Con: Prompt service but always 1 day later, wish it was the same day.
Product : Pro: Perfect on the design I wanted, looks better than I imagined
Con: a little thinner on the mat than I wanted but still great.
Service rating : We absolutely love these! Thank you.
Product : We absolutely love these! Thank you.
Service rating : Working with Goldie at custommousepad.com was a pleasurable and easy experience. The customer service was top notch and we are very satisfied with the product and the service that we received. Every call and email was quickly answered or returned with attention to detail and the willingness to help provide and answer or a solution.
We look forward to doing business with Goldie and her team in the future.
We would recommend this product and this company to friends and family.
Product : We are very pleased with how our mouse pads came out and we look forward to doing more business in the near future. The colors are very vibrant and makes our logo pop!
We went with a thinner material and although it doesn't lay flat all the time, it is still a good product.
I would recommend this product and this company to friends and family.
Service rating : Goldie and her team are incredible! I have ordered twice from CustomMousePad.com and each time it was easy, efficient, and money-saving. Highly recommend!!
Product : Great mouse pads and the printing is superior!
Service rating : Service was prompt, professional and very easy to work with.
Product : Great quality. Good packaging and delivery. I had these made with graphics of our new product as a reward for the project team. They all loved them!
Mouse pads are beautiful and great quality product. Excellent customer service...Goldie makes the ordering process easy and shipping is fast. A great company to do business with.
This is second time I ordered mouse pads. One of the best company to deal with.
Thanks for everything.
Service rating : I ordered custom printed coasters and couldn't be more pleased with the product and service. Great quality, great printing, good turnaround time. Very satisfied.
Product : Excellent product, top quality and very happy with it.
Service rating : Great communication and the product came out perfect.
Product : Looks just like I imagined!
Service rating : Great!
Product : The service and product were great!
Service rating : Above and beyond my expectations
Product : Great quality products with incredible turnaround and fantastic customer service
Service rating : Great customer service.
Took a while to get products though.
Product : Durable and crisp, bright color.
I am very pleased with the custom products. I am a repeat customer and I gladly refer colleagues to this company as well.
Service rating : Customer service is Excellent. They do their best to help out anyway they can. Thanks.
Product : The string bags are awesome. My customers love them. I used it at Carowinds and abused it a lot and it still held up. Great product and thanks for the awesome service.
Service rating : Quick response via email instead of incessant phone calling.
Product : SUPER HAPPY with the product. Have used many of them already and expect to order more before year's end.
The mousepads look great! Just what we wanted.
Service rating : FANTASTIC product and service as usual - LOVE this company!!!
Product : Wonderful product and service
Service rating : I would definitely recommend custommousepad.com to anyone looking to print playmats like me! The customer service is top notch! I had a contact who helped me through my entire order. She even let me change the type of shipping that I purchased after I made my purchase when I got nervous about meeting a deadline. When I tried to place my order, the upload file feature on the website wasn't working. I was able to speak with my customer service representative, who quickly solved that issue by suggesting another file transfer method - WeTransfer. If I ever have any questions or run into any problems, I have confidence that custommousepad will help me through it.
Product : The playmats are very good quality! I placed two orders of 25, and am please with the result!
Service rating : I had a great experience with the staff. they were knowledgeable and helpful. Very happy with the end product!
Product : Product looks good! the pictures inserted nicely into the frame. Clean and professional.
Service rating : The customer service was excellent, as is the quality of the product. Unfortunately, there was an issue with the shipping (it was shipped standard mail when we paid for express) that caused us to miss our deadline. They refunded us the full cost of shipping, but it still resulted in having to adjust plans on our end.
Product : The art on the mouse pad was exactly as we designed, and the print quality exceeded expectations.
Service rating : These folks are the BOMB (in a good way :O)
CustomMousePad.com has provided excellent support and beautiful products every time I order from them. Every time I seem to need something "non-standard" and they have been great to help me overcome my technical difficulties and get me exactly what I want! I recommend them without reservation! Why are you still reading?! Go place your order!
Product : These game mats are perfect. They are made exactly the way I want them. Thank you, CustomMousePad.com!
Service rating : Once again CustomMousePad.com has done a great job. I would recommend them to anyone. They alway make my clients looks great and me look good. Thank you Goldie!!!
Product : The product is quality from art, printing and feeling. It has substance.
Service rating : Easy to work with. Sent extra samples so that we could see what we really wanted. Have gotten positive feedback on the mouse pads we chose. Very happy with the overall service!
Product : Great product! We've gotten several compliments on these about how nice they are and how good they look!
happy with product but mousepads had a unpleasant odor that was not agreeable...
Service rating : EXCELLENT customer service. Goldie Powers was especially noteworthy as an excellent communicator and ambassador of the business.
Product : Great color accuracy and clarity. No pixelization, just nice sharp edges. QUALITY is the keyword here. Our ONLY complaint is that now several weeks after arrival (and given MANY days to air out in a down-drafted room) they still REALLY smell of rubber/petroleum. Users complain of the smell here and there, but otherwise these are top notch.
Service rating : Great service and great product!
Product : WE ABSOLUTELY LOVED THESE COASTERS! We will be ordering these again.
Service rating : Easy site to navigate. Ordering could not be easier.
Product : Mouse pads look great. Nice quality and quick turn time was appreciated.
I would definitely recommend custom mouse pads (in fact, I have done so), this is not the first time we purchase from them.
Service rating : They worked with me, they sent me a sample to make sure everything was just right. I couldn't be happier and the students I worked with on the project would agree!
I will definitely come back to CMP for my future needs! A++++
Product : Solid fabric, design fits as shown in the original layout, and my students love them!
Service rating : The product I received was ok. The box delivered by UPS was soaking wet and the game mats smelled really bad. I had to dry them out and spray them down several times with air freshener to get the mold smell out of them. The product itself is very good and I will be ordering another version of the game mat in the near future.
Product : Excellent product. I just hope in the future the package is shipped without being damaged or wet.
As always, Custom Mouse Pad has provided a wonderful service and product. I am a returning customer and have recommended the company to my colleagues'
On time, good quality, great communication. It makes life easy dealing with them
Service rating : Such friendly, personalized care! Goldie remembered me from a year ago and helped me complete a similar order with ease. I will be back every year for our annual event, and I've told my colleagues to check you guys out, too!
Product : Print quality and material quality ate exceptional for the price!
I have never experienced such fast and efficient customer service. I will definitely be using you guys again and recommending to all my friends!
Service rating : Excellent service
Product : Looks great, feels great.
Goldie Powers was fantastic.
Goldie Powers made the reordering process so easy! She was very thorough in making sure all my needs were met and answering any questions I had.
Service rating : Our rep was AWESOME. Our order was accidentally sent to the wrong address, and our rep made things right within one day. We are VERY satisfied with your customer service and will continue to promote your business to our clients.
Product : You guys produce quality items and followed all of our specifications perfectly.
Service rating : A pleasure doing business with them as always. Very fast response and excellent communication regarding my order status. The quality of the product is great and consistent. Orders are processed and shipped in the time frame quoted if not sooner.
Product : Great quality mousepad and excellent print quality.
Great product. Quick turn around and shipping.
Service rating : You all are amazing and have gained a customer for life!!!!
Thank you for your professionalism, excellent turn-around time and great product!
Product : Excellent product!!!!! The colors were rich and true to the artwork!
Service rating : Great Service! I had used this company quite a few years before and when I found the old emails and contacted them again, they took care of me right away, replying to emails at odd hours.
They helped with the pricing quantity and through my design changes.
The whole experience was so easy and fast
Product : Good as expected. Font was difficult to read though so perhaps we should have changed that but that was on us.
Website was down and we had to order manually. They were very fast to respond, but we were quoted and received the thinner mouse pads, whereas on line we were looking at the thicker ones. The printing is great and they are good, but not 100% what we wanted.
CustomMousePad has been great to work with; they're prompt with responses and proofing, always clear with their communication, easy to make edits with, and the product is consistently quickly and accurately produced. I have absolutely no complaints!
Service rating : Communication, service and product was great. I had help finding the pads I wanted and then everything went smoothly.
Product : Exactly what I wanted. They are thin and good quality.
Service rating : Very responsive and quick shipment. Great service
Product : Exact specifications as requested for low price.
Excellent Service and product!
Service rating : Excellent on prompt communication and following and the process was simple and easy and good pricing. Definitely would recommend!
Product : cleaning cloth was top quality with great custom artwork. Only a small complaint on the packing, the paper it was wrapped in was very fragile and tore apart very easily.
Service rating : Worked with me under a very tight deadline. The customer support was excellent.
Product : Excellent quality. Exceeded my expectations.
Our Sales rep Goldie was quick to respond, polite, and considerate.
Service rating : Custom provided a prompt quote and rendering of what we could expect. Everything from the first moment was handled professionally. I would recommend them to anyone.
Product : Nice and clear which our customers will enjoy
Service rating : Great product, fast and reliable customer service, a wonderful company to work with. I will be using them again!
Product : The mouse pads came out exactly how I wanted. I couldn't ask for a better product! I used other suppliers in the past with poor results. CustomMousePad.com made the item I ordered at a quality that exceeded my expectations! I will be ordering from them again!
Very friendly, very communicative staff, excellent product
This was our 3rd order with CustomMousePads. I have never had a problem with their service. The turn around time was great. I got them sooner than I thought. Good Price. We will order with them again.
Service rating : I was very pleased with the customer service. They were friendly and responsive. The delivery date of the mouse pads fell on the same date I needed them so I called CustomMousePad customer service. They were able to get the mouse pads to me two full days before they were originally supposed to arrive with no extra charge.
Product : I had the 7375x9.25x3/16 mouse pad. The image came out great. The mouse pad does "slip" a little as you are using it so that is the only negative I can think of. Overall it is a nice mouse pad for the work space.
Just as I expected. Great service. Will use again!
Service rating : Great service! Thank you!
Product : Excellent Lens Cloths! Our customers love them!!! Thank you!
The company is so easy to work with. Goldie is an absolute gem. She walks you through the entire process. She is very patient. She does not mind lots of phone calls or email. I will definitely use them in the future. Quality of product is good
Service rating : Excellent quality and great customer service. Definitely coming back to order more from CustomMousePad.com. I've even recommended them to a couple of friends. I couldn't of been any happier with the product.
Product : Excellent quality and great customer service
Service rating : Love to get electronic proofs, but loved that you offered to send actual product.
Product : Good quality and arrived quickly.
Service rating : CustomMousePad.com was a pleasure to do business with. Their service was Fast, Courteous and Cost effective. I had them make a minor edit which was completed the same day and enabled me to place an Order that same day.
Product : Great quality and low price. We are very pleased and will continue to do business with custommousepad.com in the future!
Service rating : The mouse pads that came in were fantastic and we don't have any problems with them. Our design came out wonderfully. Really a high quality product.
Product : The design came out great and everyone loves them.
We received the mouse paper pads and theyâre BEAUTIFUL! We started bringing them around to our referring offices and everyone absolutely LOVES them! We're letting them all know we got them from you and what amazing service you have given us:
1. Goldie - just amazing, she is super helpful, responsive, and you clearly knows her âstuffâ and how to provide a wonderful client experience
2. the rest of your team (graphics/production) - super fast
3. the product - the coolest thing ever as far as weâre concerned; different, useful and great quality
4. speed - you guys got it right; everything from producing proofs to billing to shipping, you guys are efficient.
We've had an amazing experience and will definitely buy from Custommousepad.com again!
Service rating : Outstanding customer support, super easy to order.
Product : The art work they choose fit our companys branding and looks great!
Service rating : The mouse pads look good, had a small issue in shipping a few were damaged, but they resolved the issue quickly. Simply I will order again.
Product : Product is as expected, can not always say that anymore.
Service rating : Custom Mouse Pad's customer service is great. I have special ordered from them several times and their service is high quality.
Product : Excellent product! I recommend it to anyone looking for this type of product.
Service rating : Very good. Quick and thorough service.
Product : These are very nice, high quality mousepads. We'll be ordering from them again!
Service rating : The customer service, communication and on-time delivery were exceptional.
Product : The mats came out very nicely and I am pleased with the quality. The only complaint I have is that the mats smelled awful and I had to air them out for a week for the toxic fumes to dissipate. Fresh out of the box I would be really reluctant to give them to a customer.
Friendly prompt personal service and I love their microfiber cleaning cloths!
Service rating : The desired image was promptly processed. Even though they were temporarily out of stock of the desired thickness mouse pad I wanted, not only did they give me the option of using a thicker material at no additional cost (which I decided against), they still got the final product shipped by the estimated shipping date.
Product : The Image on the mouse pad is clear and bright even though the material is black. The edges of the mouse pads are very slightly frayed from the cutting process but overall the product is excellent.
Service rating : They went out of their way to assist me with the questions I had.....
Product : The smell of them was horrible.....but other than that they were nice....
Service rating : I'm a repeat customer - I can never run out of GREAT things to say about CustomMousePads.com. Unbeatable prices for quality products. I get exactly what I want every time I place an order. Goldie Powers' response time is amazing...every time. She keeps me in the loop, so I know what stage my order is in and so I know exactly when it will be delivered. FLAWLESS system - two enthusiastic thumbs up!
Product : The name in this survey is not the product I ordered... But I did get what I ordered & just as usual, it's exactly what I wanted and I got it for an amazing price.
Service rating : Timely responses and kind representatives
Product : Products were a great quality
Service rating : Very pleased with the product. They went above and beyond to help us with our order.
Product : Very pleased with the product. They went above and beyond to help us with our order.
Service rating : The product and help I received the staff at Custom MousePad were excellent.
They were prompt in keeping me informed and in the loop with my order.
Will definitely use their services again.
Product : Great, great output! The color on the pads are vivid and the lettering is all sharp and clear.
Thanks for the work you do!
Service rating : Excellent help from design team and great image/printing quality
Product : Excellent help from design team and great image/printing quality
Service rating : Good design, fast service, good pricing.
Product : Good design, fast service, good pricing.
Service rating : Packaging was good, shipping time was reasonable, artwork looks very nice & the customer service was excellent!
Product : Great quality mousepads, I was expecting the fabric with the graphic on it to be glued onto the wrist pad base. The way it's designed also makes sense however, since it allows for easy swapping if I wanted to purchase a new graphic fabric.
Keep up the great work guys!
Service rating : It's a great product. Fast services & our sales lady is the best. Anything you ask her if she doesn't have the answer within minutes she has it.
Product : LOOKS BRIGHT & FULL OF DETAILS
Superior to the competition.
Service rating : Service was fantastic and quick!
Product : Product looked great and came quick!
Service rating : Goldie is awesome and the product always looks amazing! Love these guys :-)
Product : Rush job looks good, price is pretty decent too.
Quick responses, professional staff and great products. With you every step of the way.
Friendly representatives that provide a quality product. The microfiber clothes arrived quicker than expected.
The service was great. I had a rush order so I called in after reviewing the options online. I was able to speak to an actual person who reassured me I could get what I wanted by my deadline and provided me with an estimate to include shipping, so there were no surprises. It was easy to upload art and the final product looks fantastic. Would absolutely use CustomMousePad.com again.
Arrived in perfect condition. Looked great thank you!
Good product, quick service !! Cool!
Service rating : We loved having the flexibility and assurance that we could upload our own artwork and get a solid product without extra add-ons and hassle. The process was smooth and our mousepads turned out great!
Product : Good quality. Some of the pieces' edges were slightly frayed, but not badly enough to really complain. They look really good.
Service rating : For some reason the website wouldn't work for me but that wasn't really much of a problem as I got really good service when I called in my order.
Product : It has just what I'm looking for in a mouse pad (that's not a high-end gaming mouse pad). The print is high quality and the cut is good.
Service rating : I thought they took a long time to arrive.
Product : Mouse pads are great, Office staff is great,
Service rating : Customer service was excellent.
Product : Some of the plastic pouches that the cloths are in have been torn at the corners but it's cheap plastic. Overall the product is great!
Service rating : Excellent and personalized customer service!
Product : Exactly as I had hoped for. It was a custom order so it arrived fairly quickly considering it was a large order, too!
Service rating : The company was great to work with. I highly recommend them. They gave us great recommendations for our pads.
Product : The mouse pads are a very good quality product. The school colors used on the pads were perfect.
Service rating : Terrific customer service. Efficient and timely! Easy to use and process. Will use again!
Product : Exactly what we ordered! Love the color and texture! Header that we submitted was exactly like we wanted it to look on the mousepad!
Service rating : It was nice working with an online company that you could actually have a conversation with. They communicated, followed up, and answered questions. The made sure I got the product in the timeline I need it. Well done!
Product : Met expectations and was as described.
Service rating : Very good quality, fast turn around and good customer service.
Product : Good quality just as described.
Service rating : Great Product
Product : Outstanding Quality, Timely Delivery, Difficult ordering process
Service rating : Service was prompt and excellent. I will definitely order from them again
Product : We found the images were a bit darker than the original. We'd love if there was a way to make the colours more true to the image.
Goldie is so easy to deal with! She emailed me just as I was getting ready to contact her for a reorder... and it was done just as well as the first order we placed with them a year earlier.
Service rating : Customer Service was very good, everything happened exactly as promised.
The only problem i had was that the shipping boxes were packed too heavy, they were extremely battered and a very nice product from you had damage.
Product : The product is great, price great, customer service great- the packing was terrible. Boxes too heavy, battered, damaged.
Service rating : Service was great, I was helped at each point of the process and received updates about when my product was completed and shipped out.
Product : This product was a great quality- I would definitely use this product and company in the future.
Service rating : Service was great - they communicated with me along the way and made the whole process easy.
Product : VERY nice quality. I paid MORE through another famous online retailer and the quality was not as good. I am very impressed!
Service rating : Great customer service as usual!
Product : Needed these in a rush and we got them!! Great customer service! Will order again!
Service rating : We've ordered two years in a row, and the mousepads always look great.
Product : Excellent service. Will use again.
Service rating : This was my first time to have mouse pads produced-- I was apprehensive-- but Goldie was super helpful and attentive.
Product : Looks like a work of art. ;-)
Service rating : Overall great customer service, their estimated dates are on point and shipment is timely.
Product : Great product, never have had any complaints or issues with custom prints.
Thank you Goldie for all your help and assistance. You are awesome and a pleasure to work with. Everything was on time. you rock Goldie!!!!!!!!!!!!
Service rating : Great customer service, overall process was quick and hassle-free.
Product : Love them, we order from you every year.
We loved the final product. All three of our designs turned out great. Thanks to your design suggestions and wonderful customer service!
Service rating : Responsive and helpful service. I needed international shipping and they made it easy.
Product : Excellent quality of print and materials.
Service rating : We requested special shipping, splitting the order and sending part with 2nd day air. Not only did they not ship on the promised date but they sent the wrong amount. When we finally got the rest we also received someone elses' order as well. That said we liked the product. Just make sure you have plenty of ship time.
Product : We requested special shipping, splitting the order and sending part with 2nd day air. Not only did they not ship on the promised date but they sent the wrong amount. When we finally got the rest we also received someone elses' order as well. That said we liked the product. Just make sure you have plenty of ship time.
Service rating : This is my third order with Custom Mousepads.com. My rep/Customer Care Specialist, Goldie Powers, replied to my emails within an hour and had my proof ready by the next day (which was exactly what I wanted on the first try)! Fabulous service, quality product, INCREDIBLE price! THANKS!
Product : Exactly what I wanted and expected for the lowest cost I could find online. Clear printing - great, quality product. THANKS!
Service rating : Great customer service. Never wondered about my order...communication was great.
Product : Great product. Nicely made. When in bulk they smell a bit, but after airing them out for a day or two....they were a wonderful gift for our clients!!
Service rating : On-phone assistance very helpful and made it easier for me to find just what my client wanted, and their rates for the product made it comfortable for my client.
Product : Client very satisfied. The size and thickness of mousepad was exactly their expectation.
Service rating : I am appreciative of the opportunity to have an online option to purchase, as well as the ability to speak to a "real person." Since I had not purchased from this company before, I chose to call. I was immediately felt important. She listened to my request, addressed my concerns, figured out a way to get it to me within my desired time frame, and followed up with me through the process.
Thank you, Custom Mouse Pad for a great customer experience!!
Product : The product was great quality. Just as advertised - no surprises!
Service rating : I first looked at your website and wasn't sure if I would receive our items by the time we needed them so I reached out by phone. Goldie was fantastic and very helpful. We received our mouse pads the exact day they were expected and they looked fabulous. :) I will be keeping CustomMousePad.com on speed dial!
Product : Our mouse pads looked fantastic!
Service rating : Perfect!
Product : Everything turned out wonderful! Thank you!
Service rating : They are fast and make it simple.... thx
Product : great colors and lasts through the year
Best company to deal with, quick turn around, very reasonable pricing
Service rating : Goldie gave us complete updates during each step of our order process. We never had to guess what was going on and had wonderful customer service.
Product : We LOVE our custom mouse pads! The merchandise is exactly how we ordered and there were no flaws!
Service rating : We had a custom order for a mouse pad we were not sure how the power point/pdf would transfer to the pad and how it would look. The agent who answered my email inquiry and the graphic department did a fantastic job. Goldie was extremely helpful. We will use this company for future custom orders.
Product : product exceeded our expectations. Everyone LOVES it. Thanks.
Service rating : The customer service was very helpful and easy to work with. The final product was perfectly described and looks great!
Product : We used the mouse pads as holiday gifts to customers and there were very well received. Very high quality product.
Service rating : Goldie makes ordering a breeze!
Product : Mouse pads were perfect, as usual.
Service rating : Please thank Goldie Powers and everyone at your wonderful company for me!
The custom lens cloths were THE BEST item I have ever seen!
Everyone is just blown away by how fabulous they are.
Goldie was incredible to work with. Such a fabulous experience!!!
Product : The custom lens cloths were THE BEST item I have ever seen!
Everyone is just blown away by how fabulous they are.
Service rating : Very pleased with service and delivery time
Product : Very pleased with graphics
This is the second time we've used custommousepad.com - really happy with the quality and how fast the ship overseas. Great communication. Will be getting our third order printed soon, really happy to recommend to anyone.
The mouse pads looked great. Thank you!