Turnaround/Delivery Information

Fast, Flexible Shipping – No Markups, Full Transparency

At CustomMousePad.com, we understand that fast, reliable delivery is critical for bulk promotional product orders. That’s why we offer transparent shipping, no markups, and flexible options tailored to your timeline and needs. Standard turnaround time is 10-14 business days, we will inform you of your estimated ship date when you order.

We ship via UPS, USPS, or palletized freight, depending on the product, quantity, destination, and required delivery date. All carrier discounts we receive are passed directly to you—no inflated fees or hidden charges.

Need to use your own shipping account? No problem. We’re happy to ship on your UPS, FedEx, or freight account at no additional cost. Want to drop ship to multiple locations or direct to clients? We offer drop shipping at no extra charge—just let us know during ordering.

As a USA manufacturer, we have three production facilities to shorten transit times and offer competitive delivery options nationwide. If you have a strict deadline or in-hand date—even if it’s within our standard turnaround—let us know and we’ll make sure your order stays on schedule.

With over 1,100 verified 5-star reviews, free digital proofs, and bulk pricing, our delivery process is just another reason why businesses trust CustomMousePad.com as their go-to promotional product partner.